Skip to main content
Customers should review all government guidance to confirm eligibility to travel into California. Additionally, please notate our hotel specific precautions and recommendations prior to arrival. Reservations will not be honored where prohibited.
×
Burbank, CA818-842-8887
  • High Speed Internet
  • Fitness Center
  • Pet Friendly
Best Rate Guarantee
    By submitting this form, you consent to share your personal information with us to service your request and for communication purposes. We do not sell your data to third parties. If you are below 16 years of age, you are required to obtain prior permission from your legal guardian(s). If you wish to access or erase your personal information, you can do so by submitting your details Click to erase your personal information
  • By submitting this form, you consent to share your personal information with us to service your request and for communication purposes. We do not sell your data to third parties. If you wish to access or erase your personal information, you can do so by submitting your details Click to erase your personal information.

Other

About This Event

In 2021, providing ‘superior customer experience' has taken over almost all other business goals. Organizations try everything in their capacity to ensure that their customers have a seamless experience with their front-life staff. That's why when customer service agents are provided the right tools to assist the clients, it makes the agents\' job easier, eliminates time wastage, and increases customer satisfaction retention. In this webinar, our speakers - Miguel Sanchez - Sr VP, Business Software and Support Group (BSSG) and Greg Luttrull, Dynamics CRM Functional Lead - will discuss one such excellent customer service tool, Microsoft Dynamics 365 for Customer Service. They will talk in detail about:\ • Why businesses need Microsoft Dynamics 365 for Customer Service more in the post-pandemic world\ • The tight integration between Microsoft Dynamics 365 Customer Engagement and Customer-Self Service Portal\ • How the Customer-Self Service Portal provides comprehensive solutions for customers and customer service agents alike\ • The salient features and service capabilities of the Customer-Self Service Portal\ • How you can customize and leverage the Customer-Self Service Portal for your needs